Please give me at least 24-hours advance notice to cancel or re-schedule an appointment. This allows me the opportunity to fill that time slot if possible. Special circumstances will be considered if you have come down with an illness or have an emergency. Otherwise, you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows – Anyone who either forgets to or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment. After two no-shows massage services will be terminated.
Late Arrivals – If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment given, you will be responsible for the full session fee.